Email – for non-urgent questions
Please note that our customer service will be temporarily unavailable Monday April 21, 2025 in observance of the Easter holiday.
Reach us via live chat:
Monday – Friday 09:00 AM – 3:30 PM EST
Or send us an email!
I have a question about…
- Add/Delete pages
- Auto-adjust layout
- Background Spread
- Backgrounds
- Captions
- Corners and Embellishments
- Custom Covers
- Deleting an Image
- Eyedropper Tool
- Foreign characters
- Gridlines and Alignment Guides
- Layouts
- Low-Res Warning Symbol
- Max Page Warning
- Media Tray
- More Button
- Organize Photos
- Page Manager
- Photo Adjustment Tools
- Remove unused photos
- Returning to a Project
- Safety Zone Warning
- Save or Save As…
- Sharing through Facebook/Email
- Stickers
- Swap this Photo
- Undo/Redo
- I’m having trouble loading the Picaboo online designer
- I’m getting prompted to install Flash. How do I do that?
- What are Picaboo’s minimum system requirements?
- What is the best browser to use with Picaboo?
- Does Picaboo run on mobile devices?
- I’m having trouble importing images from iPhoto into Picaboo
- How do I apply a promotion to my order?
- How do I select what size I want to order?
- Can I place a single order for multiple projects?
- Do you accept Paypal?
- Is it safe to use my credit card with Picaboo?
- Will the recipient see how much I paid for it?
- How much do you charge for tax?
- International Shipping
- Multiple ship-to addresses
- Order preparation checklist
- Paying with PayPal
- Picaboo Order Page
- Where can I buy Picaboo gift certificates?
- Do Picaboo Gift Certificates expire?
- Do I need to have Picaboo on my computer to make a purchase with a Picaboo gift certificate?
- Can I purchase electronic gift certificates for multiple recipients in a single order?
- Can I order a physical gift card from Picaboo and have it mailed to me?
