Who can apply to the Picaboo Professional Photographer Program? Do I have to be a wedding photographer to join?
Any active professional photographer can apply to join the Program. You do not have to be a wedding photographer. In fact, many of our members photograph weddings, families, kids, portraits, sports teams and events, landscapes, and much more.

How do I know if I qualify for the Picaboo Professional Photographer Program?
You must be an active professional photographer to be eligible to join the Program. We prefer that our members have a company website that showcases their work, price list, and contact information.

I am just starting my photography business and do not have a website yet. Can I still apply to join the Picaboo Professional Photographer Program?
Yes. If your website is under construction but your photography business is active, you can still apply to join the Program. If your business does not have a website yet, we recommend that you include information in the "Additional Comments" area of the application that explains how you provide potential clients with your price list, contact information, and portfolio. If you have hard copy materials, brochures, flyers, or other marketing materials you use to promote your business, we recommend that you scan digital images of them and send them to prophoto@picaboo.com so that our Program specialists can make an informed decision regarding your application.

Do you offer different products or software features to members of the Picaboo Professional Photographer Program?
The features of the Picaboo software as well as the products we offer to members of the Program are the same as those that are available to our non-member customers. We do design products specifically for our Professional Photographer Program members. By popular demand, we recently introduced our black leather padded and black linen padded covers. There is no Picaboo branding on these covers at all (nor is there any Picaboo branding inside the books). We also began offering our 4” x 8” and 5” x 7” double-sided, flat greeting cards, which also have no logo or branding. These make great wedding announcements, invitations, and thank you cards.  Please note: Picaboo’s folded greeting cards do have a small logo at the back of each card.

I am a member of the Picaboo Professional Photographer Program and would like to request new products or software. How do I do that?
We value your business and want to ensure it meets your needs. We welcome your feedback and suggestions for future software enhancements or products. Please send all requests to prophoto@picaboo.com.

Do you offer products without the Picaboo logo printed on them?
We recently introduced our black leather padded and black linen padded covers. There is no Picaboo branding on these covers at all (nor is there any Picaboo branding inside the books). You can select our padded covers on the order page when you are purchasing your book. Currently, we offer our padded covers in black leather or black linen for our Large photo books only.

In addition, our 4" x 8" and 5" x 7"double-sided, flat greeting cards have no Picaboo branding or logos on them. These make great wedding announcements, invitations, and thank you cards.

How can I share the book or card I have designed without letting my clients buy it directly from Picaboo?
To share your books and cards without giving the option to purchase them directly from Picaboo, we recommend sharing your book as a .pdf file, then sharing this file with your customers. Greeting cards cannot be saved as .pdfs. Therefore, we recommend ordering single cards for proofing if desired. For detailed information on saving books as .pdf files, please visit our Knowledge Base.

Do you offer product samples?
Because of the cost of creating our books and cards, we do not offer samples at this time. However, we are confident that you will love the books and cards you create with Picaboo. Therefore, we have a 100% satisfaction guarantee! If you are not happy with the books or cards you receive from us, you can return them for a full refund. 

Can I have my logo imprinted on the books and cards I order with Picaboo?
We do not currently offer imprinting company logos or other artwork on our book covers or greeting cards. We are evaluating the requirements for adding this feature to a future version of Picaboo.  You can, however, add a page to the back of your books with your own logo.

I changed my email address since becoming a member of the Program and now I can't use my coupons. What do I need to do?
First, please start by changing your email address in the Picaboo software on your computer. To change your login email address (which is the same email address used to receive share confirmations, order confirmations, etc.) click “Tools” in the menu options at the top of the Picaboo software. From the drop-down menu, select “My Account…” and click the button that says “Change/Edit Account”. A dialog box will appear with a link to change your login email address. Click the link and login with your old email address and password. Then a screen will appear asking you to enter your new email address.

Next, to ensure you can use your membership benefits, please send an email to prophoto@picaboo.com noting your new email address as well as the email address you originally registered with the Program. It can take 1 - 3 business days to change your email address in our systems so that you can take advantage of membership benefits such as the Program coupons.

Do you offer a photo book size that is larger than 8.5" x 11"?
Picaboo photo books are currently available in the Medium (8" x 6") and Large (8.5" x 11") sizes only. We will be offering larger size photo books within the next couple of months.

Please note: We reserve the right to change the terms and conditions of the Professional Photographer Program at any time.