Frequently Asked Questions

Using an Eversave voucher with Picaboo

Getting Started with Picaboo

What can I purchase with my Eversave voucher?
Different Eversave codes are valid only for certain Picaboo products. Click here to identify which products can be purchased with your Eversave. Eversaves cannot be used to purchase gift certificates.Your Eversave can only be applied towards shipping and any applicable tax if the Fine Print on your voucher specifies it is valid toward these items, and can only be used towards shipping and taxes on products which are eligible for purchase with your Eversave offer.

 

When does my Eversave voucher expire?
The expiration date of your Eversave voucher can be found in the center of your Eversave voucher below the words "Promotional Value Expires On". Click here to see an example.

 

Can I use my Eversave voucher past the expiration date?
If you have not redeemed your Eversave voucher by the expiration date, the paid value of your voucher will not expire, even though the promotional value has. Your paid value can be used towards any product purchase with Picaboo. The paid value cannot be used towards shipping, taxes or the purchase of Gift Cards.

For example, if you purchased a Eversave voucher for $50 of photo books for $20, and your voucher has expired, when you enter your voucher code on the Billing page at checkout (next to ‘Payment Information’), $20 will be deducted from your order total.

 

Do I have to pay to use Picaboo?
No. Picaboo is a free application that enables you to easily create stunning photo products with your digital photos. To get started, visit http://www.picaboo.com/web/.

 

Ordering with Picaboo

How do I place my order using my Eversave voucher?
When you place your order and add your projects(s) to your shopping cart, click “Go to checkout”, which is the green button on the right side of the shopping cart. On the "Billing & Summary" page that appears, click the “Other Payment Methods” payment link. A dialog will appear where you can enter your Eversave code. Then click “OK”.

If your Eversave code is not being applied to your order, please make sure that the code you are using is valid for the product type you are ordering. See "What can I purchase with my Eversave voucher?", above.

 

Do I have to use my entire Eversave voucher on a single order?
No. Your Eversave voucher can be used across multiple orders. If you don’t use the entire value on a single order, the balance will be carried forward and can be used on future orders.

 

Can my Eversave voucher be combined with other promotions or discounts?
No. Since your Eversave deal is already discounted, your Eversave voucher cannot be used in conjunction with any other coupon or promotional discount. You can only apply one Eversave voucher code to your order.

 

Where do I find my Picaboo Eversave voucher code?
All Picaboo Eversave codes begin with the letters ES. You’ll find your Eversave code in the middle of your voucher, just to the right of the words "Voucher Id#".

 

Canadian Customers

Does Picaboo ship to Canada?
Yes. We have a production facility in Ontario, so many of our items are actually shipped within Canada. View shipping rates for our photo books, and calendars, and cards.

 

Are Picaboo's prices in US Dollars?
Yes. All of our pricing is in US Dollars since we are a company based in the US. Your credit card company will process any costs above the balance of your Eversave voucher based on the exchange rate at the time of your purchase.

 

Will I have to pay customs fees?
No. We have a production facility in Ontario, so many of our items are shipped within Canada. Any products that are shipped from the US include a customs form that is marked such that our Canadian customers are not required to pay customs fees.

 

Will I be charged GST or other taxes on my order?
There is a 3.0% surcharge that will be automatically applied to the product subtotal on all orders shipping to all destinations outside of the United States.The international surcharge covers the additional costs associated with producing and shipping products to international destinations.