Frequently Asked Questions

Using an AmazonLocal voucher with Picaboo

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Getting Started with Picaboo

What can I purchase with my AmazonLocal voucher?
Different AmazonLocal voucher codes are valid only for certain Picaboo products. Click here to identify which products can be purchased with your AmazonLocal voucher. AmazonLocal vouchers cannot be used to purchase gift certificates.Your AmazonLocal voucher can only be applied towards shipping and any applicable tax if the Fine Print on your voucher specifies it is valid toward these items, and can only be used towards shipping and taxes on products which are eligible for purchase with your AmazonLocal voucher offer.

 

When does my AmazonLocal voucher expire?
The expiration date of your AmazonLocal voucher can be found in the bottom corner on the far right, just above the text "Other Conditions Apply".

 

Can I use my AmazonLocal voucher past the expiration date?
If you have not redeemed your AmazonLocal voucher by the expiration date, the paid value of your voucher will not expire, even though the promotional value has. Your paid value can be used towards any product purchase with Picaboo. The paid value cannot be used towards shipping, taxes or the purchase of Gift Cards.

For example, if you purchased a AmazonLocal voucher for $50 of photo books for $20, and your voucher has expired, when you enter your voucher code on the Billing page at checkout (next to ‘Payment Information’), $20 will be deducted from your order total.

 

Do I have to pay to use Picaboo?
No. Picaboo is a free application that enables you to easily create stunning photo products with your digital photos. To get started, visit http://www.picaboo.com/web/.

 

Ordering with Picaboo

How do I place my order using my AmazonLocal voucher?
When you place your order and add your projects(s) to your shopping cart, click “Go to checkout”, which is the green button on the right side of the shopping cart. On the "Billing & Summary" page that appears, click the “AmazonLocal voucher” payment link. A dialog will appear where you can enter your AmazonLocal voucher code. Then click “OK”.


If your AmazonLocal voucher is not being applied to your order, please make sure that the code you are using is valid for the product type you are ordering. See "What can I purchase with my AmazonLocal voucher?", above.

 

Do I have to use my entire AmazonLocal voucher on a single order?
No.  Your AmazonLocal voucher can be used across multiple orders.  If you don’t use the entire value on a single order, the balance will be carried forward and can be used on future orders.

 

Can my AmazonLocal voucher be combined with other promotions or discounts?
No. Since AmazonLocal vouchers are discounted already, your AmazonLocal voucher cannot be used in conjunction with any other coupon or promotional discount. You can only apply one AmazonLocal voucher code to your order.

 

Where do I find my Picaboo AmazonLocal voucher code?
All Picaboo AmazonLocal voucher codes begin with the letters AM.   You’ll find your AmazonLocal voucher code in the top left-hand corner of your AmazonLocal voucher. 

 

 

Canadian Customers

Does Picaboo ship to Canada?
Yes. We have a production facility in Ontario, so many of our items are actually shipped within Canada. View shipping rates for our photo books, cards and calendars.

 

Are Picaboo's prices in US Dollars?
Yes. All of our pricing is in US Dollars since we are a company based in the US. Your credit card company will process any costs above the balance of your AmazonLocal voucher based on the exchange rate at the time of your purchase.

 

Will I have to pay customs fees?
No. We have a production facility in Ontario, so many of our items are shipped within Canada. Any products that are shipped from the US include a customs form that is marked such that our Canadian customers are not required to pay customs fees.

 

Will I be charged GST or other taxes on my order?
There is a 3.0% surcharge that will be automatically applied to the product subtotal on all orders shipping to all destinations outside of the United States. The international surcharge covers the additional costs associated with producing and shipping products to international destinations.